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    ATL service provision is based on 3(Three) Packages, Onsite incident on per call Basis rate, per hour basis rate and on a per month basis rate. We do this to give our client opportunity to choose what is suitable and affordable for them.

    Per Call Basis Rates

    $ 130

    All calls from Fourty Five (45) Minutes up to 1Day (8 Hours) Onsite

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    $ 210

    All Calls from 2days (18 Hours) up to 3days (24 Hours) onsite

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    $ 450

    All Calls from 4days (32 Hours) up to 1 week (40Hours) onsite

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    Per Hour Basis Rates

    $ 25

    Server support and setups (for all systems, including Microsoft Exchange, SQL and DNS)

    Advanced network configuration

    Virtualization, including VM Ware

    Terminal services.

    SAN/NAS support (for more than four drives).

    Server email support.

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    $ 20

    Printer problems.

    Internet issues.

    SAN/NAS support (up to four hard drives).

    Desktop email support.

    Networking sharing.

    Data Recovery, back & Restoration.

    New user and business device setups.

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    $ 15

    Desktop email support.

    Networking sharing.

    Printer problems.

    Internet issues

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    Per Month Basis Rates

    Price Schedule per Equipment per month